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faqs

Common answers to common questions.

The cost will vary from project to project based on the scope and complexity of your request. Complete a quote request to get an idea of cost and to see if 18 Street is a good fit for your project needs.

Delivery of your project will depend on several factors, including current project load and the complexity of your project.

Sure. There are lots of options out there including built-it-yourself website solutions or just spinning up an AI chatbot to generate the website for you.

Consider that you are planning to install a new sprinkler system in your yard. You can run down to the hardware store and get everything you need. You take out your phone and watch a DIY video on sprinkler installation. You spend hours (or days) doing the work. You're all done and it works, but maybe you didn't know about city codes for water connections, or the product you used isn't the right one to use. Down the road there are leaks or other issues that constantly take your time away from other things that matter. That is what sometimes happens with the do-it-yourself web sites, especially if you have little to no technical experience.

Keep in mind that what you are paying for is expertise. By hiring a seasoned web developer, you are paying for years of experience to handle the job - saving you time and making sure it is done right. In addition, once the site is built, you have that developer available to you for ongoing support and maintenance. Having a website is a lot more than just a web page - it involves web servers, domain name servers, code, security updates, optimization, etc.

In some cases, we can manage a site that we did not develop. It will depend on how it was developed and the platform/framework behind the site. Reach out, and after a review your current site we'll see if it will be a good fit.

Email, teleconference, and phone support is available through optional maintenance plans or per-incident requests. We also provide access to tutorials and documentation for certain website projects through a free custom-built client portal. Customer service and support are key parts of our service model.

Optional maintenance plans are available where you prepay for time each month at a reduced rate for updates to your project.

With so many reputable hosting companies that focus on hosting alone, we will help you set up your site on a trusted hosting company that will work best for your particular project requirements. We do not resell hosting. We believe you should have full control over where your site is hosted so you have ownership of your domain and hosting and not dependent on a third party.

We're here to help answer questions you may have. Just reach out and we will do our best to help.

OVER 25 YEARS IN BUSINESS

Creative design meets superior service.

For over twenty-five years, 18 Street Design has provided website and web development services while investing in client support and customer service.

Professional and creative web design and development to Columbia, Lexington, Cayce, Charleston, Chapin, Greenville, Newberry, Orangeburg, and all throughout South Carolina and beyond.