Frequent Questions

How much will my project cost?

We typically charge by the project, not by the hour. So, the cost will vary from project to project based on the scope and complexity of your request. Complete a quote request to get an idea on cost.

How quickly can I get my project completed?

Delivery of your project will depend on several factors, including current project load and the timeliness of your providing content.

Will you write my content for me?

You will need to provide finalized content for your project. If you need help writing content, we can refer you to a reputable copywriter.

Do you provide printing services?

For print projects, you’ll receive the file(s) electronically in press ready PDF. You can then take that file to your preferred printer.

Do you provide maintenance plans?

Several maintenance plans are available where you prepay for time each month at a reduced rate for updates to your project.

Can’t I just create a website or project myself using online tools or services?

Using a turn-key online service like Squarespace or Wix may be an option for you, especially if you just need a simple site or a quick, generic graphic. However, hiring a web developer and graphic designer means you won’t have to learn new technology or use up your valuable time learning to build a site or become an artist. Most importantly, working with a professional developer means you’ll have your project implemented with years of experience and know-how. In the end, you’re paying a developer for their time and expertise to implement your project, so you can focus on running your business, not your website.

Someone else designed my site. Can you take it over?

In some cases, we can. It will depend on how it was developed and the platform/framework behind the site.

How will I get support for my project?

Email, video, and phone support is available through optional maintenance plans or per-incident requests. We also have a custom-built client support portal for client support and tutorials for those who are more hands-on.

Will I be able to update my website myself?

If you need the ability to make updates to your site, there are numerous options for content management.

What core services do you offer?

Website design, graphic design, print design, and technology consultation. We also offer optional maintenance plans for all core services.

Do you provide consultation?

Sure! We can consult you on your business or organizational needs when it comes to web, graphic, and print design needs.

Can you help me setup social media?

Sure can.

Do you offer e-commerce?

We work with small-scale e-commerce projects.

What CMS platforms do you offer?

WordPress and Expression Engine. We can also build custom content management solutions.

What about after the project is completed?

Once your project is completed, we’re available for any help you may need. Websites especially need ongoing love and care to keep them healthy and protected against hackers.

I have more questions!

If you have a question this FAQ didn’t answer, feel free to reach out.

I’m ready to get started. How do I begin?

Woohoo! Complete the online quote request to get the ball rolling.