We at 18th Street Design, LLC are concerned about customer's privacy of their personal information. Personal information includes all of the personally identifying information that is provided to 18th Street Design. 18th Street Design is sensitive to these privacy interests and believes that protecting personal information is important.
The policies outlined below describe 18th Street Design's policies to help protect your privacy.
Use, Collection and Retention of Client Information
18th Street Design collects, retains and uses only the information about our customers that the customer provides or that is required by law to run our business and provide high-level services to our clients. We retain this information no longer than necessary to meet these objectives.
If you complete our online quote request form the data is used solely to provide you with a quote. The information you submit is never sold to a third party. We will use your email or phone only to contact you for a follow-up or to request more information in order to provide a proposal/quote. We may save your email and other contact information in our records only to follow up with you regarding your request for a proposal/quote or to offer additional services to you. You may request that we remove you from our mailing lists.
Tracking Information When Using Our Web Site & Online Services
We utilize Google Analytics on our site to track analytical data to determine how well our web pages are working. Google collects your browsing data while on our site as well as usage of cookies and your ip address. You have the option to opt out through Google. Analytical data gathered through Google Analytics is used internally for our own marketing research.
We also collect server logs for site statistics through our hosting provider. These logs provide us with the IP address, page visited, time and referring URL. Our web site and online services may also utilitize third party applications to provide additional services (such as embedded fonts, customer support). These services may have their own tracking procedures in place that 18th Street Design has no control over. You are encouraged to visit those third party sites to obtain their privacy policies.
Maintenance of Accurate Information
18th Street Design has established procedures so that a client's information is accurate, current and complete in accordance with reasonable commercial standards. Any request to correct inaccurate information is responded to within a timely manner.
Protection of Information via Established Security Procedures
18th Street Design maintains security standards and procedures regarding unauthorized access to sensitive customer information such as usernames/passwords for client websites and applications.
Restrictions on the Disclosure of Account Information
18th Street Design provides information about customer accounts or other personally identifiable data to third parties only when
the information is provided to help complete a customer initiated transaction,
the customer requires it,
the disclosure is required by/or allowed by law, or
it is necessary to process transactions and provide our services.
Disclosure of Privacy Principles to Customers
18th Street Design customers have the right to know what information we keep about them and how the information is used. Customers have the right to have any inaccurate information corrected or deleted.
Updated November 2015